How to wirelessly charge your iPhone - Apple Support (CA)
2020-12-10 · If your case holds any of these sensitive items, remove them before charging or make sure that they aren't between the back of your iPhone and the charger. If your iPhone isn't charging or is charging slowly and your iPhone has a thick case, metal case, or battery case, try removing the case. If your iPhone vibrates—when it gets a notification, for example—your iPhone might shift position. This can cause the charging mat to stop providing power to your iPhone.
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